Villasán y Puertas boosts the quality of its services at a global level with ISO 9001 certification.

Posted by marketing

EQA, an international certification, verification and inspection body with more than 20 years of experience, has awarded Villasán y Puertas the Quality Management certificate in accordance with the UNE-EN ISO 9001:2015 standard with certificate No. 11860-CA.

During the year 2023, the organisation, in its commitment to continuous improvement, drew up a quality plan with the aim of continuing to contribute to increasing the improvement of customer satisfaction, that of the company’s staff and that of carriers in a continuous and systematic way, relying on the approval of suppliers as a tool for improving results.

In the case of Villasán y Puertas, this quality system is applied to the field of national and international road freight operators.

What is ISO 9001 certification?

The Quality Management System (QMS) standard, established by the International Organisation for Standardisation (ISO), is the most internationally recognised standard and can benefit organisations of any size.

Why trust an ISO 9001 certified company?

A decisive factor is that this certification is not mandatory. Therefore, companies with ISO 9001 certification show a high business commitment, as they comply with the standards set after passing an evaluation of their management system, reaffirming that they are companies with the ability to provide products and services that meet international quality requirements QMS.

In this way, it shows how the organisation greatly values the way it is viewed by its customers and its continuous commitment to improvement, increasing the possibility of establishing certain business relationships that demand high levels of quality and efficiency.

Among the main objectives that characterise this standard are the improvement of transparency and customer satisfaction with our services. To have a working culture of prevention, improvement and protection, as well as to guarantee the quality of the products and solutions offered.

Resource optimisation with ISO 9001 certification

In addition, it helps to identify business risks and opportunities, evaluate and monitor each of the organisation’s processes, as well as in the application of other management tools to improve the performance of your business.

In the long term, all these implemented changes help to improve the client-company relationship, favouring loyalty to the company and being able to obtain new commercial partners.

At Villasán y Puertas we are always looking for business excellence, that is why we have the ISO 9001 certification. Trust us to offer you a guaranteed quality transport service!